Thank you for choosing Triples Automation Private Limited for your HVAC imagery needs. We strive to provide high-quality images for your projects. If you are not satisfied with your purchase, please review our return policy below.
Eligibility for ReturnsDue to the nature of digital products, all image purchases are final. Once a digital image is downloaded or licensed, it cannot be returned or exchanged. If there are issues with the file you have received (e.g., technical issues or incorrect file formats), please contact us within 24 hours of your purchase, and we will work to resolve the issue.
How to Request Support for Issues with an ImageContact Us: If you encounter any problems with your image, please contact our support team at [email/phone]. Provide your order number and a description of the issue. Resolution: We will verify the issue and provide a replacement image or alternative solution, such as a different image that suits your needs. Refunds
Digital ProductsSince digital images cannot be returned once downloaded or used, we generally do not offer refunds. However, if the image you purchased is found to be defective or not as described, we will offer a replacement image or a store credit for future purchases. Service Errors: If there is an issue with an image related to licensing, or if you were mistakenly charged, we will review the situation and may issue a refund or store credit at our discretion.
ExchangesWe do not offer direct exchanges for digital images. However, if you feel the image you purchased does not fit your project, please contact us, and we can help you select another image that better suits your needs.
Damaged or Defective FilesIf you have received a damaged or corrupted image file, or if the image does not meet the description, please contact us within 24 Hours of purchase. We will verify the issue and provide a replacement or full refund, as appropriate. Licensing and Usage Issues
International Customers This policy applies to all our international customers. For issues with accessing or downloading images, please ensure you have a stable internet connection. If there are download issues or compatibility concerns, we will provide support as needed.
Contact Information:If you have any questions, need assistance with a purchase, or require further information, our customer support team is here to help: Email: sales@triplesautomation.com WhatssApp: +919488837676 Business Hours: Monday to Friday 10AM to 6PM